Music Teaching Resources: Setting a Good Studio Policy What Music Teaching Institutions Mainly Offer
Dec 032009


SONG 2 is posted. Click here! www.youtube.com There is now a video response: www.youtube.com Full Story: www.davecarrollmusic.com – In the spring of 2008, Sons of Maxwell were traveling to Nebraska for a one-week tour and my Taylor guitar was witnessed being thrown by United Airlines baggage handlers in Chicago. I discovered later that the $3500 guitar was severely damaged. They didnt deny the experience occurred but for nine months the various people I communicated with put the … “united …

25 Responses to “United Breaks Guitars”

  1. HotelCharlotte says:

    Brilliant! Congratulations on a job well done.

  2. callicutsurf says:

    HAHAHAHA! Someone at United just got fired because as of right now 6.2 million people, if they have the choice will choose another corporation for an identical flight as United’s offer to them. I know I will. Of course except for Delta they would have burned the guitar. HAHAHAHAHA they told him to “screw off”. And now his leverage is so high because of so many views he can politely say “Well you scew me I’ll screw you United”.

  3. chau084 says:

    United Airlines is terrible. i flew to Vietnam, and it was about 20 hours, and United Airlines served 1 pack of instant noodle for 2 meals or an alternative 1 cold crappy sandwich. Flight attendants were hella rude. They yelled back at customers!

  4. theamberpup says:

    courprit??? corporate –???

  5. photosbypat says:

    Good for you. Customer service these days is horrible. That certainly got their attention!

  6. hypno7iC says:

    that’s the way to prove things.

  7. shermielou says:

    Bravo! It’s about time that someone stood up for what is right! Way to go Dave….I don’t think there is a single more powerful thing you could have done.

  8. moneli76 says:

    OMG, I’m so inspired to make a similar video about Delta <–they’re the WORST! Way to go, Dave!

  9. gnarlyharley1 says:

    Good things happen to good people. Way to go Dave!!

  10. chiefbottlewasher58 says:

    United, although they suck, is not alone in their anti-customer attitude…as long as demand exceeds the “supply” the airline industry will continue to treat customers with contempt

  11. GSMSfromFV says:

    United’s per share price is actually up 178% from when this video came out on 7-6-09. Per share price then was $3.34. Per share price at the close of business on 12-2-09 was $9.29.

    United’s earnings for the year so far are awful. But then American and Delta are suffering as well. These three legacy carriers will probably go through another round of cost cutting in 2010.

  12. ArmageddonThruToYou says:

    Get this on TV!!! This is a great video!!!

  13. doug7israndom says:

    boooooooooo united
    go bankrupt you courprit turd heads.

  14. md2343 says:

    Taylor good, United bad!

  15. edurdo29 says:

    Great song and video. United sucks.

  16. explosionsrock84f says:

    Owned. You kicked their asses man. I hope the corporate assholes go bankrupt.

  17. doydeedum says:

    I’m a guitar owner and player. I WILL NOT FLY UNITED. Great video. Let’s all boycott them.

  18. KaptKan1 says:

    BOYCOTT UNITED AIRLINES!

  19. LivinInCin says:

    HEY – DELTA BREAKS GUITARS TOO! MAybe they hired the same luggage thugs from United? My buddy just picked his kid up after an LAX-CVG flight and the case was crushed and the back of the guitar was kicked in.

  20. SReever says:

    WOW!!! After seeing this video….I will never fly with United Airlines. They have lost this customer!

  21. horsjn says:

    Love it! I congratulate Carroll on using his talent to take a big corporation to task. If it was my luggage I would still be fighting with them or have run out of options. I got the same arrogant indifference from Shell 26 years ago and have not used their products since and the same goes for the Comfort Inns chain. I can only boycott them and that doesn’t seem to make any difference to them. The bigger the company, the more indifferent and arrogant they become.

  22. rickadeemus says:

    There IS justice in the world !

  23. cuttube says:

    If only it were only United…
    it’s not just guitars either…
    As a professional musician, surrendering my precious instruments at check in time is the hardest part of traveling.

    Congratulations on your song!

  24. YenYen73 says:

    Good for you dude…..that is what is wrong with the U.S. and “big corporations”–they seem to have grown to big to care who made them big and keep them big…..OUr family boycotts businesses after stuff like this but the negative publicity I hope hurts them…..

  25. TonyJenRock1 says:

    Sounds like a company in the company of the big banks, Hasn’t United been BAILED out before? Let it fail this time!
    I’ve heard stories about some of those workers on the tarmac. They aren’t paid well and I guess have little concern for themselves or those who can actually afford to fly. Its a shame but its United’s responsibility. Don’t expect improvement to come and/or last.

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